| Customer who wants to return or refund the products, customer is necessary to contact with fortunewholesale.com by an email after the confirmation of fortunewholesale.com, then customer can return the fortunewholesale.com authorized of the return products. (Please return or refund within three days after recognition.)
If more than three days or customer dose not contacts with fortunewholesale.com before the customer returns the products, fortunewholesale.com will not accept the customer return or return.
The cost burden of return or refund is borne by customers.
<Return>
Company reasons:
Delivery of products and merchandise ordering different (mistakenly delivery).
The cost burden of return or refund is borne by fortunewholesale.com.
??Please be sure all the mistakenly delivery products return to fortunewholesale.com. If one product is missing, fortunewholesale.com will not transact the procedures of return.
In the following cases, the return and refund will not be accepted.
1. After the arrival of products, customer dose not contact with fortunewholesale.com by email within two days.
2. Products have been opened.
3. Discounted Products.
Customer wants to exchange products, please contact fortunewholesale.com first. If the result of the exchange of products in short supply, and to stop trafficking, and so can not be sent, the purchase price of products will be refunded to customer.
Methods for the return: Customer sends return and Refund Contact Invoice and the return products to a return address.
After the return products arrive in fortunewholesale.com and have confirmed by fortunewholesale.com, we will send exchange products. If customer sends the return products without return and Refund Contact Invoice, the handling procedures may be delayed. |